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Tampa, FL (813) 600-5592
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Shipping Policy

Start with the Q&A Catalog (above) For Project Ideas & Info, then Goto Product Finder Page (above) For Clickable Product Links Which Have Info, Pictures and Pricing. Need More Help/ Custom Order? Call or Email us at info@easyfirepits.com / 813-600-5592 10-3:30pm (est)close


Shipping Policy Banner

Easy Fire Pits, LLC Shipping Policy:

No products will ship until 100% paid in full. We accept Paypal, Checks (wont ship until cleared), Money Orders, Credit Cards and Wire Transfers.

Continental United States:

All orders generally are shipped within 2-4 business days, and depending on weight are most usually shipped priority. Please allow up to 9 days depending on where in the United States you reside before worrying.  We will generally upload a tacking number for our clients.

Outside the Continental United States:
If you are outside the United States and wish to order any of our products, please send a request through our Contact Us page stating the item or items you wish to order and requesting the cost to ship to you prior to paying for them.  Please be sure to write your country code and/or Zip Code for your region. We will let you know of our ability to ship those parts to your country of choice, and if we can, will further give you an invoice including shipping charges.

** A NOTE ABOUT OVERSEAS SHIPPING *** remember with overseas shipping that there may be customs duties to the post office when you pick this item up; usually 50:50 as to whether or not it happens. if you decide not to pick it up for any reason when its in your country, we only refund the product purchase not the shipping amount. FYI.  A lot of people think that if you don’t accept it they get refunded. we don’t and therefore we warn you up front.

RETURN POLICY Banner

Easy Fire Pits Return Policy and Legal Notices:

We offer a 30 DAY NO HASSLE RETURN POLICY for any non-custom product, and a LIFETIME “WORKS OR WE’LL REPLACE IT FREE” GUARANTEE on ALL of our burners; All returns must have prior authorization via our contact page. Please contact us via our message with details of what you are requesting to return and the reason.

IF YOU DONT LIKE A PRODUCT FOR ANY REASON UPON RECEIVING IT, SIMPLY CONTACT US SO WE’LL KNOW YOU ARE SENDING IT BACK. A FULL REFUND WILL BE GRANTED LESS SHIPPING COSTS. BUYER TO SHIP TO SELLER. ITEMS MUST BE RETURNED IN SAME CONDITION AS SENT / RECEIVED BY BUYER (UNLESS THEY WERE IN ANY WAY DEFECTIVE); NEW UNIT IN BOX WILL ALSO HAVE TO BE RETURNED NEW IN BOX, NOT USED, ETC… AND 100% RE-SELLABLE AS NEW IN THE BOX.

Returns May Be Sent To:

 

Easy Fire Pits
405 S. 22nd St.
Tampa, FL 33605

 

Refunds will be limited only towards original product cost.
Refunds may take up to 7 days to process.

 

Any pictures sent to Easy Fire Pits by you will be granted permission to be displayed on our site by the public. Any pictures or content uploaded by Easy Fire Pits to easyfirepits.com are copy written on this website and not to be utilized by others without express written permission by Easy Fire Pits, LLC.

 

So What Can We Do For You? 

  • Quantity Discounts
  • No-Hassle Returns
  • Possible Drop Shipments
    • If You Run Out Of Stock
    • For Special orders
  • Excess Inventory Buy Back – (New & Unopened Stock)
  • On-Line Videos, Gallery & Diagrams
  • Online & Phone Support
  • Grab & Go Burners & Kit Boxes

See Our Product Finder Page for the Types of Kits we offer. We have

Mobile version: Enabled

In the event this site is running slow (traffic) please also see or order from our sister site: www.DIYGasFirePits.com Dismiss